Benefits

Content Management Engine: DotNetNuke

When we decided to upgrade our web design services, we knew we needed to build on the foundation of a Content Management Engine. It would have to be easy to use for our clients, highly secure, inexpensive, provide design flexibility and capable of expansion to handle custom needs. It also had to be supported by many design firms to give our clients the security of knowing that they would have options for expanding their site in the future.

That stringent set of criteria led us to DotNetNuke (www.DotNetNuke.com). DotNetNuke uses standard technologies (SQL Server, Windows Server 2003, IIS, .NET), is supported by an ever growing group of developers and designers, uses an open source approach, and has a large number of third party add-ons available. We will be happy to demonstrate this tool to you at your convenience. 

Professional Hosting

Many businesses look at website hosting as a utility – it should “just work.” But what happens when it doesn’t? What happens when a hacker destroys your site, a virus brings it down or a hard disk crash causes extensive downtime?

Customer Connect has partnered with PowerDNN to provide website hosting that is tuned specifically to the needs of DotNetNuke websites. This arrangement delivers a customized set of tools that allow us to deliver greater reliability and flexibility in hosting your website. What does this translate into for you?

  • Easier Upgrades: We can easily upgrade our clients to new versions of DotNetNuke by testing the upgrade prior to going live. You get access to new technology faster and more reliably.
  • Better Backups: Your website is hosted on a “Customer Connect only” server. Backups are performed daily. Your specific website can be isolated and restored to a completely different server rapidly.
  • Rapid Test Environments:  Our clients often want us to add some specific customizations to their website – but they want to preview and test the functionality before going live. Within hours, we can produce a carbon copy of your entire website, under a development URL, that you can use to develop and test new content or new functionality.
  • Greater Reliability: What happens if someone visits your website and it is not available? They will go directly to your competition and will not likely return. Excellence in web hosting means that your site will be up and running with greater reliability.

Our website hosting also includes email accounts (should you require them) and web log reports at no additional fee. 

The Integrated Website

Successful websites don’t live in a “silo” anymore. When a visitor requests contact or logs a support case in your website, it should automatically synchronize with your CRM (customer relationship management) system. When a customer makes a purchase on your site, that information should flow into your ERP or accounting system without having to be re-keyed. Your blog site should be linked to your standard website via an RSS Newsfeed and your doorway pages and PURL campaigns should all provide seamless links back to your parent website.

The Customer Connect team is Microsoft Gold Certified. We have the years of experience, training and expertise required to integrate your website with your other marketing, accounting and web initiatives. Integration means that you can respond more quickly to current and prospective customer requests – winning more deals and retaining customers longer.

Website Marketing

Your website will only be effective if you draw traffic to it. Our team helps you to develop a business strategy that will draw an ongoing stream of new visitors to your site. This is accomplished by optimizing content for search engines (SEO), deploying pay per click (PPC) campaigns, regularly developing and deploying new content (through your blog, newsfeed or other source), and working with your marketing agency to ensure that your events and marketing collateral synergize with your website.

Flexible Implementation Approaches

Some firms force their clients into a cookie cutter approach using website templates. Others insist on developing completely customized creative for every site. Customer Connect utilizes a flexible approach that maximizes the results within your budget. For smaller sites, we select from a diverse range of templates that we rapidly customize with your unique brand. For more comprehensive sites, we can develop custom creative and applications to deliver on your unique needs.

The Formula for Web Success

We follow a simple formula for success: Your Goals + Our Process + Technology Excellence = Results

Content Management Engine: DotNetNuke

When we decided to upgrade our web design services, we knew we needed to build on the foundation of a Content Management Engine. It would have to be easy to use for our clients, highly secure, inexpensive, provide design flexibility and capable of expansion to handle custom needs. It also had to be supported by many design firms to give our clients the security of knowing that they would have options for expanding their site in the future.

That stringent set of criteria led us to DotNetNuke (www.DotNetNuke.com). DotNetNuke uses standard technologies (SQL Server, Windows Server 2003, IIS, .NET), is supported by an ever growing group of developers and designers, uses an open source approach, and has a large number of third party add-ons available. We will be happy to demonstrate this tool to you at your convenience. 

Professional Hosting

Many businesses look at website hosting as a utility – it should “just work.” But what happens when it doesn’t? What happens when a hacker destroys your site, a virus brings it down or a hard disk crash causes extensive downtime?

Customer Connect has partnered with PowerDNN to provide website hosting that is tuned specifically to the needs of DotNetNuke websites. This arrangement delivers a customized set of tools that allow us to deliver greater reliability and flexibility in hosting your website. What does this translate into for you?

  • Easier Upgrades: We can easily upgrade our clients to new versions of DotNetNuke by testing the upgrade prior to going live. You get access to new technology faster and more reliably.
  • Better Backups: Your website is hosted on a “Customer Connect only” server. Backups are performed daily. Your specific website can be isolated and restored to a completely different server rapidly.
  • Rapid Test Environments:  Our clients often want us to add some specific customizations to their website – but they want to preview and test the functionality before going live. Within hours, we can produce a carbon copy of your entire website, under a development URL, that you can use to develop and test new content or new functionality.
  • Greater Reliability: What happens if someone visits your website and it is not available? They will go directly to your competition and will not likely return. Excellence in web hosting means that your site will be up and running with greater reliability.

Our website hosting also includes email accounts (should you require them) and web log reports at no additional fee. 

The Integrated Website

Successful websites don’t live in a “silo” anymore. When a visitor requests contact or logs a support case in your website, it should automatically synchronize with your CRM (customer relationship management) system. When a customer makes a purchase on your site, that information should flow into your ERP or accounting system without having to be re-keyed. Your blog site should be linked to your standard website via an RSS Newsfeed and your doorway pages and PURL campaigns should all provide seamless links back to your parent website.

The Customer Connect team is Microsoft Gold Certified. We have the years of experience, training and expertise required to integrate your website with your other marketing, accounting and web initiatives. Integration means that you can respond more quickly to current and prospective customer requests – winning more deals and retaining customers longer.

Website Marketing

Your website will only be effective if you draw traffic to it. Our team helps you to develop a business strategy that will draw an ongoing stream of new visitors to your site. This is accomplished by optimizing content for search engines (SEO), deploying pay per click (PPC) campaigns, regularly developing and deploying new content (through your blog, newsfeed or other source), and working with your marketing agency to ensure that your events and marketing collateral synergize with your website.

Flexible Implementation Approaches

Some firms force their clients into a cookie cutter approach using website templates. Others insist on developing completely customized creative for every site. Customer Connect utilizes a flexible approach that maximizes the results within your budget. For smaller sites, we select from a diverse range of templates that we rapidly customize with your unique brand. For more comprehensive sites, we can develop custom creative and applications to deliver on your unique needs.

The Formula for Web Success

We follow a simple formula for success: Your Goals + Our Process + Technology Excellence = Results

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